Shakir Ullah

CLM (Customer Lifecycle Management) is a digital onboarding platform built for one of the UAE’s leading banks to streamline the manual onboarding process of individuals and entities. The application ensures regulatory compliance, data integrity, and seamless internal workflows across departments. I’m responsible for building and maintaining key features in the CLM platform using React.js, leveraging a custom design system built with Material UI and following the Atomic Design methodology. The application integrates maker-checker workflows and role-based access, ensuring secure and auditable onboarding.

Contributed to the development and maintenance of a private centralized design system for RAKBANK’s frontend applications. The system adheres to the Atomic Design architecture and offers a reusable set of accessible UI components, styled with Material UI and tailored to the bank’s design language.

Designed and developed a multi-tenant web sales solution for Jysk Fynske Medier (JFM)—one of Denmark’s leading regional media groups. The platform supports multiple digital newspaper brands under JFM’s umbrella, enabling each title to maintain a distinct identity and user experience while sharing a unified codebase. The solution dynamically applies brand-specific themes, styles, and configurations based on the deployment URL, allowing seamless customization for each title (e.g., news outlets, subscription portals).

Developed a full-stack AI-driven blog generation platform that dynamically creates and serves region-specific content based on user location. On each visit, the application detects the user’s country name, code, and language. If the country is not in the database, the backend fetches real-time Google Trends data using SerpApi, generates localized blog content with OpenAI and DeepSeek, and creates matching visuals using Leonardo.ai. The generated blogs are stored for future access, enabling automated, region-aware content publishing.

Developed a comprehensive internal administration platform named AMPS (Aria Media & Publishing Suite), designed to streamline customer management, operational processes, and system configurations for both Contact Center Agents and Internal Admin Teams of a major financial services provider. The platform comprises three core modules, each serving distinct business needs and integrated into a unified web application: 1. Customer Interaction Management (CIM): Enables contact center agents to search, view, and manage customer accounts and subscriptions. Supports creation of new accounts through a guided and validated UI. Facilitates real-time data synchronization with backend services. 2. Application Configuration Manager (ACM): Provides administrators a UI to configure key operational settings such as: Unmatched payments, Refund management, CIM and ACM dropdown configurations. Allows dynamic updates to app behavior without code deployment. 3. Security Module: Allows system administrators to manage user roles, access levels, and role-based permissions. Enforces granular access control for security and compliance.

Built a web-based meeting management platform designed to facilitate the scheduling, organization, and governance of internal meetings along with their corresponding agendas. The platform empowers users with different roles to interact with the application based on granular access levels, ensuring secure and structured participation across departments. Key features include: 1. Meeting Scheduling: Users can create, edit, and delete meetings, specifying details such as date, time, location, and participants. 2. Agenda Management: Organizers can define detailed agendas for each meeting, including topics, time allocations, and responsible individuals. 3. Role-Based Access Control: The system enforces strict access permissions based on user roles (e.g., Admin, Organizer, Participant), ensuring that users can only perform actions aligned with their responsibilities. 4. Notifications and Reminders: Automated email notifications are sent to participants regarding upcoming meetings and agenda updates.

Developed a robust multi-tenant web application designed to manage and automate the scheduled inspections of building sensors (e.g., temperature, smoke, gas, motion). The platform enabled multiple organizations to operate within a shared portal, each with its custom branding, data isolation, and user access control. The system was equipped with an advanced scheduling engine that automatically triggered reminders and follow-ups for upcoming inspections based on predefined inspection cycles and sensor types. I worked on all parts of this application. Key Features: 1. Multi-Tenant Support: Allowed different organizations to operate independently within the same portal, with isolated data models, settings, and UI themes. 2. Advanced Scheduling Engine: Implemented automated reminders and inspection workflows using custom cron-based logic. 3. Sensor & Inspection Management: Enabled users to register, configure, and track sensors, as well as record inspection outcomes with audit history. 4. Custom Branding: Dynamic theming and branding per organization (logo, colors, and layout preferences). 5. Role-Based Access: Users could access and manage functionality based on organization-specific roles and permissions.